FAQ

Support

GENERAL QUESTIONS

Website Design

We work with the open source WordPress as we find it the most cost effective and expansive platform available. It also allows you to choose your hosting location and lots of variables including unlimited email adresses and subdomains.

You can purchase the Entry or Business website build and then upgrade it to have eCommerce functionality or memberships etc as your business grows and needs more integrations?

Yes. We include 2 years Cpanel hosting with Host Koala. This is a fast hosting platform and one of the cheapest we have found. They have 16 locations to choose from to speed up your site to your most valued customers location.

Absolutely! We can change the nameservers to point to your new website, easy. If you do not have a domain name yet we can assist in purchasing one from Zuver or Crazy Domains etc.

WordPress is quite a user friendly platform to navigate and update your site. Upon site handover we will sit down with you for an hour and run you through how to use, update and modify your website including changing images, creating new pages and blog posts etc.

We can maintain your website on our hourly fee or you can maintain it yourself. If you get stuck with anything we are more than happy to help via email or phone call.

Digital Marketing

We offer email campaigns via the Mailchimp platform. This is the only platform we have experience in and it is also free to use up to a certain amount of campaigns/subscribers.

Your campaign can include either (1) automated email schedule with 4 emails sent to subscribers at set trigger points such as x days sincle previous email or once x action happens. Once set up this can run endlessly. Or, (2) a one off sale or other messaging email to your selected list. This runs once.

We can build 5 posts or set up 1 Ad to run for the duration of your choosing on Facebook and/or Instagram. The campaign charge is for this 1 ad or 5 posts including 1 modification/optimization.

You will be liable for all PPC ad clicks determined by the budget you have allocated and can be prepaid or we will invoice you with your report at the end of month/campaign.

Includes setting up 1 Ad to run on the Google Display network either as a text only or containing photo/video. You will supply all assets for the Ad. Or, running Google Shopping Ads via a feed running on your website.

Ads include 1 modification/optimization.

You will be liable for all PPC ad clicks determined by the budget you have allocated and can be prepaid or we will invoice you with your report at the end of month/campaign.

Personal Consultations

Yes. We offer private consultations to assist business growth.

We have a very good workbook that we can work through to clarify your current situation and how we can expand opportunities in existing and new markets/segments.

Please contact us via email to book a suitable day and time.

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    Choose Website Style

    SEM create visually appealing WordPress websites optimised for SEO and mobile responsive providing your users a seamless experience to increase conversions and build brand reputation. Talk to us today about building your new site or modifying an existing website.

    We charge 50% upfront with the remainder due upon site completion prior to release

    Basic

    Great for a landing page or business info 3 page site
    $ 499
    Once off payment
    • Customised Website
    • Up to 3 Pages
    • Fully Responsive Design
    • SEO with Yoast
    • Social Media Integration
    • Newsletter/Opt-in Integration
    • 21 day Post-Launch Support

    Pro

    $ 39
    99 Per Month
    • 15 Accounts
    • 100 GB Space
    • 1 Domain Name
    • 500 GB Bandwidth

    Team

    $ 59
    99 Per Month
    • 15 Accounts
    • 100 GB Space
    • 1 Domain Name
    • 500 GB Bandwidth